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FAQS
FAQS
Frequently Asked Questions
11 articles in this collection
Written by
Eunita Nyengo
Getting Started
Joining Beyonic
How do I set up my account?
Written by
Eunita Nyengo
Updated over a week ago
Pricing
How much does it cost to use Beyonic?
Written by
Eunita Nyengo
Updated over a week ago
Logging in
Resetting Password
I forgot my password/my password expired, how do I reset?
Written by
Eunita Nyengo
Updated over a week ago
Two - Factor Authentication
How do I enable smart phone log in?
Written by
Eunita Nyengo
Updated over a week ago
Tokens
I am not receiving a token to login.
Written by
Eunita Nyengo
Updated over a week ago
Users and Contacts
User Creation
How do I add new users to my account?
Written by
Eunita Nyengo
Updated over a week ago
Contacts
Why can't we pay this contact?
Written by
Eunita Nyengo
Updated over a week ago
Deactivating User Accounts
This user left the organization, how do I remove their access to our account?
Written by
Eunita Nyengo
Updated over a week ago
Collections and Payments
Missing Collection
Our customer effected a payment to our account(C2B) but we can't see it on our account.
Written by
Eunita Nyengo
Updated over a week ago
Pending Payments
My payments are "Paused for admin action". Why is this and what does it mean?
Written by
Eunita Nyengo
Updated over a week ago
Reports
Reports
How do I extract my statements?
Written by
Eunita Nyengo
Updated over a week ago