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FAQS

FAQS

Frequently Asked Questions

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11 articles in this collection
Written by Eunita Nyengo
Getting Started

Joining Beyonic

How do I set up my account?
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Written by Eunita Nyengo
Updated over a week ago

Pricing

How much does it cost to use Beyonic?
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Written by Eunita Nyengo
Updated over a week ago
Logging in

Resetting Password

I forgot my password/my password expired, how do I reset?
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Written by Eunita Nyengo
Updated over a week ago

Two - Factor Authentication

How do I enable smart phone log in?
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Written by Eunita Nyengo
Updated over a week ago

Tokens

I am not receiving a token to login.
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Written by Eunita Nyengo
Updated over a week ago
Users and Contacts

User Creation

How do I add new users to my account?
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Written by Eunita Nyengo
Updated over a week ago

Contacts

Why can't we pay this contact?
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Written by Eunita Nyengo
Updated over a week ago

Deactivating User Accounts

This user left the organization, how do I remove their access to our account?
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Written by Eunita Nyengo
Updated over a week ago
Collections and Payments

Missing Collection

Our customer effected a payment to our account(C2B) but we can't see it on our account.
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Written by Eunita Nyengo
Updated over a week ago

Pending Payments

My payments are "Paused for admin action". Why is this and what does it mean?
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Written by Eunita Nyengo
Updated over a week ago
Reports

Reports

How do I extract my statements?
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Written by Eunita Nyengo
Updated over a week ago
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